Terms and Conditions
TERMS OF SERVICE
Last updated Feb 23, 2024
AGREEMENT TO OUR LEGAL TERMS
We are A to Z Courier Inc. a company registered in Canada, America,
England, the European Union(EU) and Australia.
We operate the website https://atozcourier.com/ , the mobile application A to Z Courier, as well as any other related services that refer or link to these legal terms https://web.atozcourier.com/cms/TermsConditions.
You can contact us by phone at (CA) +1 (647) 977-1555, email at info@atozcourier.com, or by mail 30 Via Renzo Dr #200, Richmond Hill, ON L4S 0B8, Canada.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity and A to Z Courier. concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18
years old. Persons under the age of 18 are not permitted to use or register for
the Services.
We recommend that you print a copy of these Legal Terms for your records.
Acceptance
By placing an order with A to Z Courier for pick-up and/or
delivery, you agree to all of the terms and conditions stated herein.
Applicable Law
The laws of the province of Ontario will govern these
disclaimers, terms and conditions, without regard to any conflict of law
provisions. You also agree and submit to the exclusive jurisdiction and venue
of the courts of the province of Ontario and acknowledge that you do so
voluntarily. The parties agree to use their best efforts to resolve any dispute
that may arise through good faith negotiations. The parties acknowledge their
desire that any irreconcilable dispute or difference shall be resolved by
mediation involving the appointment of a mutually acceptable mediator. The cost
of any such mediation is to be shared equally by the parties. This is without
prejudice to any other right or entitlement that they may have. If any
provision of these Terms and Conditions is found to be unlawful, void or
unenforceable, then such provision is deemed severable and will not affect the
validity or enforceability of any of the remaining provisions.
Indemnity
You shall indemnify and hold harmless A to Z Courier against
all liabilities, losses, claims, damages, costs and expenses of any nature
whatsoever incurred as a consequence of your non-observance of any regulation
of whatever nature which you are required to observe with regard to or in
connection with the carriage of the goods shipped.
Payment
Invoices are payable upon receipt. Any discounts applied to
an order are subject to payment being received on time. Where payment for a
shipment has not been received within 30 days of invoice, A to Z Courier has
the option of recalculating all charges to those shown in the current tariff.
Overdue balances are subject to interest calculated at 2% per month (19.6% per
annum) which shall accrue and be payable to A to Z Courier on all outstanding
monies. This is in addition to any legal rights and remedies available to A to
Z Courier.
Delay
Unless agreed to otherwise in writing, A to Z Courier shall
not be liable for any special consequential or other damages caused by mere
delay in the delivery of a shipment.
Limits of Liability
A to Z Courier shall not be liable for any loss, damage,
destruction or unreasonable delays arising from factors beyond the control of A
to Z Courier including but not limited to the following causes: acts of God,
the Queen's or public enemies, awful weather, bad traffic conditions, riots,
strikes, war or terrorism, authority of law, defect or inherent vice in the
goods shipped, act or default of the shipper or owner of the goods, nuclear
reaction, radiation or radioactive contamination.
Declared Value of Shipments And Insurance
The shipper may declare the value of a shipment for the sake
of record keeping. However, unless the shipper indicates YES in the Insurance
prompt during order placement, A to Z Courier's liability for any loss, damage
or injury to a shipment shall not exceed the lesser of $1.50 per pound or
$50.00. If the shipper indicates YES in the Insurance prompt during order
placement, an additional charge equal to $1 per $100 or part thereof on
declared value in excess of $200 will be applied. Insurance on declared values
of over $1000 must be pre-approved by a A to Z Courier office employee. A to Z
Courier cannot insure the following items under any circumstances: tenders,
antiques, currency, precious metals or stones, glass or glassware, ceramics,
household goods, travelers cheques, works of art, liquor, wine, spirits,
tobacco, cigars, cigarettes, stocks, bonds, certificates, bullion, money
orders, stamps, jewelry, watches, cashier's cheques, plants, liquids,
perishables, furs. All computer, electronic goods and the like must be in
original manufacturer's packaging and are not covered unless certified as
operating before pick-up, and unless packaging is damaged in transit and so
noted upon delivery. Claims made on shipments signed for in good order will not
be processed. The claimant agrees that notwithstanding any disclosure of the
nature or value of the goods, the amount of any loss or damage, including
consequential, incidental or indirect damage, loss of earnings or profits
resulting from the loss of or damage to the goods, shall not exceed the maximum
liability of A to Z Courier set out above.
Notice of Loss or Damage
Notice of loss or damage must be given to A to Z Courier
within twenty-four (24) hours after such loss or damage becomes known and in
writing within ten (10) days after the order was placed. A to Z Courier will
accept no liability for loss or damage unless written notice of such loss or
damage is received within ten days after the order was placed.
Fuel Surcharge
The fuel surcharge applies to the cost of all orders using
vehicles for delivery based on the current fuel prices.
Security
We take precautions to protect your information. When you
submit sensitive information via the website, your information is protected
both online and offline.
Wherever we collect sensitive information (such as credit
card data), that information is encrypted and transmitted to us in a secure
way. You can verify this by looking for a closed lock icon at the bottom of
your web browser, or looking for "https" at the beginning of the
address of the web page.
While we use encryption to protect sensitive information
transmitted online, we also protect your information offline. Only employees
who need the information to perform a specific job (for example, billing or
customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are
kept in a secure environment. If you feel that we are not abiding by this
privacy policy, you should contact us immediately via telephone at Toll Free +1
(844) 977-1555 or via email info@AtoZcourier.com.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via the email address or
phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
- Deleting your account can be done from within the app itself.