Terms and Conditions
Last Updated: March 8, 2025
AGREEMENT TO OUR LEGAL TERMS
We are A to Z Courier Inc., a company registered in Canada, the U.S., the U.K., the European Union (EU), and Australia.
We operate the website https://atozcourier.com, the mobile application A to Z Courier, and any other related services that refer or link to these legal terms https://web.atozcourier.com/cms/TermsConditions.
You can contact us by phone at (CA) +1 (647) 977-1555, email at info@atozcourier.com, or by mail at 30 Via Renzo Dr #200, Richmond Hill, ON L4S 0B8, Canada.
These Legal Terms constitute a legally binding agreement between you (whether personally or on behalf of an entity) and A to Z Courier concerning your access to and use of the services. By accessing the services, you agree to be bound by all these terms. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right to modify these terms at any time. The “Last Updated” date will be updated, and you agree to be bound by any changes by continuing to use our services.
AGE REQUIREMENT
The services are intended for users who are at least 18 years old. Persons under 18 are prohibited from using or registering for the services.
ACCEPTANCE
By placing an order with A to Z Courier for pick-up and/or delivery, you agree to all of the terms and conditions stated herein.
APPLICABLE LAW
The laws of the province of Ontario, Canada, govern these terms. You submit to the exclusive jurisdiction and venue of the courts of Ontario.
INDEMNITY
You agree to indemnify and hold harmless A to Z Courier against all liabilities, losses, claims, damages, costs, and expenses incurred as a result of your failure to observe any regulations related to the shipment of goods.
PAYMENT TERMS
Invoices are payable upon receipt. Overdue invoices will be subject to an interest rate of 2% per month (19.6% annually). This is in addition to any other legal rights A to Z Courier may have.
DELAY
A to Z Courier is not liable for special, consequential, or other damages caused by delay in the delivery of shipments.
LIMITS OF LIABILITY
A to Z Courier is not responsible for loss, damage, destruction, or delays caused by factors beyond its control, including, but not limited to, acts of God, weather, traffic, strikes, war, terrorism, or any actions by the shipper or third parties.
DECLARED VALUE OF SHIPMENTS AND INSURANCE
You may declare the value of a shipment. Unless you opt for additional insurance at checkout, A to Z Courier’s liability is limited to $1.50 per pound or $50.00 per shipment. Insurance is available for shipments valued above $200 with an additional charge, and items above $1000 require pre-approval.
Non-Covered Items: We do not cover items such as tenders, antiques, currency, glassware, perishables, and several other types of goods. For a full list, please refer to our insurance policy.
NOTICE OF LOSS OR DAMAGE
Any loss or damage must be reported to A to Z Courier within 24 hours, with written notice provided within 10 days.
FUEL SURCHARGE
A fuel surcharge will apply to all orders involving delivery vehicles based on current fuel prices.
SECURITY
We take precautions to protect your information. Sensitive information, such as credit card data, is encrypted and transmitted securely. Our employees have access only to information necessary to perform specific tasks.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You have the right to access, correct, or delete any personal data we may have about you. You can also opt out of receiving future communications at any time.
CONTACT US
For any questions about these terms, please contact us at:
A to Z Courier Inc.
Phone: (CA) +1 (647) 977-1555
Email: info@atozcourier.com
Mail: 30 Via Renzo Dr #200, Richmond Hill, ON L4S 0B8, Canada
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.